We use PayPal for purchases, however, you do not have to join PayPal to securely use your credit card. You will immediately receive a confirmation of your payment and your order will be shipped within 5 business days (Monday-Friday, excluding holidays). If for any reason the product you ordered is unavailable, we will contact you within 3 business days so that you can:
- Agree to a back order or
- Request a refund
Shipping
We ship throughout the United States as wella. Our standard shipping is USPS to the continental U.S. and USPS Air to Hawaii, Alaska and Puerto Rico. When your order ships, we will send you a tracking number.
Return Policy
We want you to be very happy with your prints, however, we realize that there may be a reason you want to return or exchange your order. We will issue a refund only for our standard prints (any except custom orders) with the following conditions:
- Call first for a return approval code prior to returning any order.
- Write the return approval code and telephone number on your receipt.
- Merchandise must be unopened.
- Must be returned within 10 days of receipt of order.
- Order is accompanied by the original receipt.
- Shipping fees are not refundable. The customer is responsible for all return shipping fees.
Write us to receive your return approval code.
Ship returns to:
Vintage Jazz Art, c/o Mike Thibault
49 Browncroft Blvd.
Rochester, NY 14609
USA